Ramada by Wyndham Istanbul Golden Horn

The checkout time

They have a big problem receiving foreigners, they could not understand basic English

1- rooms are not like the pictures. 2- The shower does not have a door and all the water goes outside. 3- I requested iron machine and they told me we will send it but they did not. 4- the stuff are good but they need to learn how to smile.

The property is clean and the rooms fit groups as per demand. The staff is super friendly and were very helpful. We know Azad since last year and he has never failed us. We came back this year because of the good service and the helpful people. A shoutout to Azad who made our stay pleasant.

Overall Hotel, location, Breakfast, all the staffs except one (Er_n) were good. All other staffs were friendly especially Merc and Kamuran were excellent.

One of the receptionist named Er_n was very rude and unprofessional. He is not fit for handling customer facing roles.

I had a pleasant stay at Ramada by Wyndham Istanbul Golden Horn. The hotel was clean with a good breakfast, though I wish there were more dessert and drink options.Special thanks to Kamuran, the bellboy — he was incredibly helpful, attentive, and made my stay much better!

The coffee machine didn’t have milk, and there were no bathrobes in the room.

My stay was excellent! The hotel was very clean and well-maintained.The staff were super friendly and helpful, especially Zeynep, Omer and mert — they were amazing!Everything was perfect, and I’d definitely stay here again. Highly recommended! ?

The afternoon shift is fantastic, the services is good

Hi,This is Ammar Alenezi, I have a confirmed booking from 2oct-5oct,Everything is wonderful in check in between 1-3 pm the vale service is wonderful as the whole shift, except the night shift, I have ordered in the first day extra blanket and they said that they would bring it to my room number “3018” and really they didn’t do any thing about the blanket, in my third day (sat-3am) when I came to the hotel I asked for the vale and the reception said that you can park any where in Istanbul!!!.In my last day which is 5oct I came to the hotel between 2:30-3:00am, found the same reception guy, I asked him for a vale service, he denied that there is a vale service at all.I asked for his name and he said that I can complain for the whole shift!!!. And last I think this hotel deserves 2-3 stars not 4.

Location near Taksim and front to park

WiFi a bit weak

Nice big room, with comfortable bed and good selection of pillows. Decent bathroom, with proper water pressure and temperature stability.

The staff, in general, was nice, although I did have an annoying issue getting my invoice as requested (with company details, etc.), twice, with different staff members, which could have been easily resolved, but didn't.

The hotel is super charming and in a great area, with riverside views. Very well-connected, with an amazing grill restaurant a short walk away and a late-night kiosk/shop. There was also a pharmac6 and other little eateries. The staff were incredibly nice, helpful, and supportive. They answered all our questions and were part of the experience from the start, including setting up an airport transfer upon our arrival. Shootout to Emre for his stellar service as well!The room service was really great and the breakfast was also pretty nice. There was also AC which really helped with the high temperatures outside. The rooms were clean, relatively spacious and nicely designed. They also gave us complimentary fruits upon arrival, and small water bottles every day. Overall, 10/10 stay. Well-connected, clean, quaint and safe, and affordable too.

The wifi could have been faster, and it was a little sad that their rooftop restaurant/shisha lounge was under construction.

The rooms for me and my family were very confortable, The neighborhood was very convenient, close tu public transport, public parks and places of interest. There are also very good local restaurants near by.

Great location, affordable prices, and great breakfast. Staff is friendly, especially Kamuran who was always there for us to answer questions and help us out with parking.

Comfortable bed, very friendly, helpful and polite staff, very professional service 10/10; clean towels and water bottles every single day ??

The light in the room is not enough, you need lamps even during the day; it shows it’s old, there were some stains on the wall, the carpet, the mirrors are not good.

We stayed in a room with three beds,it was comfortable.The hotel porter helped us with luggage, explained everything about room nicely.The room view was to another building,but we were happy because there was no (or little) noise of traffic.The front desk managers were very kind and helpful,espicially Neslihan hanim,Omer ve Mert bey,Kamuran bey,Baran bey ve other personnel,huge thanks?.They arranged for us breakfast though we chose option without breakfast.That was extremely wonderful gesture of client oriented service!Good sound proof rooms.

I liked everything.

Atmosphere was family friendly.Azad , Omer and all other staff members were extremely helpful. Many thanks to them.

I think the pictures do not necessarily match the reality in terms of rooms. I expected bigger to have more space. What i saw was definitely not bad, i liked the stay, but had different expectations.

The stay is amazing and the staff are cheerful specially Mert and Kublay, Thanks Ramada Golden Horn

Reception Manager, very understanding.Only reason I rated it 7.

The room I booked through your site is not accurate. It was stated 45 sq meter deluxe room but they don't have that type of room. I showed it to the Manager and good thing he upgraded our room.Rooms are old already though they try to maintain. Carpets are all so stained and the smell stinks already. Rooms smells cigarettes in spite of the request for non smoking rooms.

I appreciate the assistance of the Manager ast the reception, Ali is his name.Booking.com declared a room that is not available at their hotel, given that I was able to show the proof, Ali upgraded us to a suite room.Ramada Golden Horn is an old hotel already but they try to maintain, my suggestion is for them to change the carpets as this makes the room smells and looks dirty. There are so many stains and in spite of our request for a non smoking room, it really smells especially at the 3rd and 4th floor.

All on the first part of the review

Good location for a quiet and relaxing holiday. Liked that it is centered in a local community. It was nice to see and meet the locals everyday.

I don't like the condition of the mirror around the sleeping area of the room. It seems old.

Clean, very friendly staff

Distance to Taksim square and other spots